A little help goes a long way

Customer care

Clear information for a more comfortable home.

Local preview: no orders are sent and no payments are collected.

About Breezivo

Breezivo brings air-conditioner choices into focus for households in Colombia. Compare wall-mounted and portable systems, explore capacity options and plan the setup that suits your space.

Product names identify the manufacturer and range. Capacity, finish and model numbers help you compare like for like; room size, sunlight and installation requirements matter just as much.

Explore the collection →

Plan your delivery and installation

  • Check the full model number, capacity and selected services in your bag.
  • Include your full address, department, city or municipality and Colombian mobile number.
  • Confirm coverage, building access, delivery charges and timing before purchase.
  • For split systems, discuss indoor and outdoor placement, drainage, pipe length and electrical requirements with a qualified installer.
  • Portable compressor ACs need an outdoor exhaust route. Check the window opening before choosing a unit.

Displayed delivery and installation amounts are estimates, not confirmed service bookings. Additional piping and electrical work require a separate assessment.

Returns and warranty

Before purchasing, request the return eligibility, inspection process, applicable deadlines and warranty terms for the exact model. Do not assume that all manufacturers or installation arrangements have the same conditions.

Check the product and packaging before installation. Keep the invoice, model and serial numbers, packaging, and photographs of any visible damage. These details are useful when discussing a product concern.

Contact us

For a product enquiry, include the model, preferred capacity and your city. For an order question, include the saved reference and a short description. Do not send passwords, card details or security codes.

Colombian contact details are not available yet.

Your information

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Local business identity, customer service channels, delivery coverage and final commercial terms are pending confirmation.